9PathsToTheSoul Privacy Policy
Effective Date: March 28, 2024
9PathsToTheSoul (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect, how we use it, and the choices you have about your information. It also applies to users who are located in the European Economic Area (“EEA”) and are protected by the General Data Protection Regulation (“GDPR”) and users who are residents of California and are protected by the California Consumer Privacy Act (“CCPA”).
Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
- Information You Provide Directly:
- Personal Information: This may include your name, email address, phone number (optional), and any other information you choose to provide when you register for an account, make a purchase, contact us, or participate in interactive features.
- Content: This may include information you submit through our services, such as journaling entries, goals, and reflections.
- Information Collected Automatically:
- Usage Data: We may collect certain information about your use of our services, such as the pages you visit, the features you use, and the time you spend on the platform.
- Device Information: We may collect information about the device you use to access our services, such as your device type, operating system, browser type, IP address, and device identifiers.
Use of Your Information
We use the information we collect for various purposes, including:
- To provide and improve our services
- To personalize your experience
- To process your transactions
- To send you marketing communications (with your consent)
- To respond to your inquiries and requests
- To improve our data security and fraud prevention
Legal Basis for Processing (EEA Users Only)
If you are located in the EEA, we rely on several legal bases to process your information, including:
- Consent: We may process your information based on your consent for specific purposes.
- Contract: We may process your information to fulfill a contract with you, such as providing you access to our services.
- Legitimate Interests: We may process your information for our legitimate interests, such as improving our services, sending you marketing communications, and ensuring data security.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
- Access: You have the right to access the information we hold about you.
- Rectification: You have the right to request that we correct inaccurate information about you.
- Erasure: You have the right to request that we erase your information, subject to certain exceptions.
- Restriction of Processing: You have the right to request that we restrict the processing of your information.
- Objection: You have the right to object to the processing of your information.
- Data Portability: You have the right to request that we transfer your information to another organization.
California Residents (CCPA Rights Only)
If you are a California resident, you have the following additional rights:
- Right to Know: You have the right to know what categories of personal information we collect, disclose, and sell about you.
- Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
How to Exercise Your Rights
You can exercise your rights by contacting us at [insert email address for privacy inquiries].
Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information fromchildren under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
Security
We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [mmedrano@9pathstothesoul.com].